Ncell Achieves ISO 9001 and 14001 Certifications for Quality and Environmental Management
Ncell has been awarded the prestigious international standards ISO 9001 and ISO 14001 certifications for delivering excellent service and effective environmental management. This achievement makes Ncell the first telecom service provider in Nepal to obtain both certifications. Previously, Ncell had also obtained and renewed ISO 27001 and ISO 27701 certifications, focused on data security and privacy. Kathmandu, 13 Jestha – Ncell has now received recognized ISO 9001 and ISO 14001 certifications, reaffirming the company’s commitment to providing high-quality services while minimizing environmental impact.
ISO 9001 is a globally recognized standard for quality management systems that ensures the implementation of necessary processes to meet customer needs and regulatory requirements. Similarly, ISO 14001 pertains to environmental management systems, guiding organizations to act responsibly towards the environment, manage waste effectively, and comply with applicable regulations.
Michael Foley, CEO of Ncell, stated, “Having already been certified for ISO 27001:2022 (ISMS) and ISO 27701:2019 (PIMS) — focusing on data security and privacy — gaining ISO 9001 and 14001 certifications now clearly demonstrates our dedication to service quality and environmental responsibility.”
These certifications apply across all business sectors—B2C, B2B, and B2G—indicating that Ncell’s services operate according to globally recognized standards. The company originally received ISO 27001:2022 (ISMS) and ISO 27701:2019 (PIMS) certifications in Poush 2081 (December 2024) and has since renewed them.
Ncell stands as the first telecom provider in Nepal to secure both ISO 9001 and ISO 14001 certifications. These certifications affirm the company’s focus on outstanding operations and sustainability within Nepal’s rapidly expanding digital sector.
For customers, this means more reliable network performance, superior service quality, and environmentally friendly operations.
