The Ministry of Industry, Commerce, and Supplies has made official identification mandatory to ensure more disciplined, transparent, and systematic service delivery. According to the government cabinet decision dated April 26, five departments have strictly enforced rules prohibiting unauthorized individuals from accessing their services. The new policy, effective from today, mandates that only the proprietors, employees, or official representatives of establishments may be present, excluding the general public seeking services, the ministry announced. April 30, Kathmandu.
The Ministry of Industry, Commerce, and Supplies along with its subordinate departments and offices have implemented new measures to make service delivery more orderly, transparent, and efficient. As per ministry directives, it is now mandatory to be an official person holding valid identification to access services from the Department of Industry, Department of Commerce, Supply and Consumer Protection, Office of the Company Registrar, Department of Mines and Geology, and Nepal Bureau of Standards and Metrology.
This strict policy follows the implementation of item number 21 of the ‘100-Point Government Reform Agenda’ approved by the cabinet on April 26. Deputy Secretary of the ministry, Netra Prasad Subedi, stated that the directive issued in the secretaries-level meeting on Tuesday aims to ensure a dignified environment for service provision in all departments and offices.
According to the new arrangement, apart from the general public seeking services, only the proprietors, employees, or official representatives of the respective establishments may be present in departments and subordinate offices. Those accessing services must carry mandatory official identification cards that clearly reveal their identity. Offices are not obligated to provide services if identification is not presented. This measure is expected to reduce unnecessary crowding at government offices and completely discourage the influence of intermediaries.
